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Frequently Asked Questions

Yes, we normally request a 50% non-refundable deposit (minimum of £27.50) to secure your cake order. For cake orders over £200 we request a £100 non-refundable deposit. The deposit is to secure your cake order and is non-refundable and non-transferable.

We request full payment two weeks before your cake due date.

As a rule we only deliver Wedding Cakes as they are set up at the venue. Subject to availability, our cakes can be delivered for free within a 5 mile radius of Bourne, Lincolnshire. Beyond 5 miles, mileage is charged at £2 per mile each way.

Don’t panic it’s OK! If you change your mind about your design, we can accommodate this if you give us at least one month’s notice for wedding cakes and two weeks’ notice for any other cake.

If you cancel your order, more than one month before delivery, there is no additional charge other than the non-refundable deposit. Full payment is required two weeks before delivery.

Please provide as much notice as possible (so as not to disappoint). However, at certain times we may be able to accommodate a shorter notice period. Please call/ contact us immediately, we will try our best to help you with your cake if we can.

In most cases yes we can, however, please contact us to discuss this in more detail.

We do not use nuts in our sponge recipes or in our icing, buttercream or fondant BUT we cannot guarantee that our supplier’s products are free of traces of nut.

All of our cake fact sheets state that some ingredients may include nut traces.

You can have fresh flowers on your cake (provided they are only used for decoration purposes) OR edible sugar flowers if so desired. Let your imagination run wild and create a stunning masterpiece that your friends and family will admire.

Absolutely!  You can have whatever you desire. It is very popular to have a different flavour on each tier.

OUR REVIEWS

Rachel Dade
Rachel Dade
2021-10-21
We're so pleased we chose Bourne2Bake as our wedding cake supplier! They accommodated my gluten free needs with ease and we had a wonderful tasting session with them. On the day, the cake looked and tasted incredible. So many people commented on how good it was, and I only wish I got to have more as there was none left at the end of the night! Thanks again, Rachel and Harry
marilyn Wilkins
marilyn Wilkins
2020-10-26
Bourne2bake is the most professional cake makers Racheal & John are the most helpful people beautiful cake that everyone said was stunning Thank you for your help x
Chris Chitty
Chris Chitty
2020-09-20
Absolutely delighted with the cake for my daughter's 18th Birthday. Attention to detail was fabulous and the cake was very tasty too!!
Kerry Victory
Kerry Victory
2018-01-23
Many thanks for making my fabulous 50th birthday cake! It was a real show-stopper, the detail and finish was amazing, especially the little touches - Strictly come Dancing ticket, the sparkle on the bag etc. Not only that, but all 3 layers of cake were scrumptious - the chocolate fudge cake especially. Great price, great product I would give 6 stars if I could. Thanks again, you really helped to make a special birthday party a bit more special! X I would recommend Bourne2bake to anyone - they recently made an awesome Minion cake for my nephew too (banana cream cake was fab!). Kerry, Essex.

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